Email & Notification Automation
Automated email and multi-channel notification systems that communicate with customers and teams based on real-time business events.
Overview
Manual follow-ups and missed notifications cost businesses customers every day. We build event-driven email and notification systems that send the right message at exactly the right moment — triggered by user actions, payment events, status changes, or time-based rules — across email, SMS, WhatsApp, and push simultaneously.
Core Capabilities
Event-Driven Triggers
Notifications fired automatically when a customer signs up, pays, abandons a cart, or crosses any threshold you define in your system.
Multi-Channel Delivery
Same workflow delivers via email, SMS, WhatsApp, and push notification — with fallback logic if one channel fails.
Drip Sequence Builder
Time-delayed sequences nurture leads and onboard users with the right content across 7, 14, or 30-day journeys.
Analytics & Deliverability
Open rates, click rates, bounce management, and deliverability monitoring — every message tracked end-to-end.
Real-World Use Cases
Trial users signing up and going cold — no onboarding emails, no feature nudges, high churn at trial end.
7-step email + in-app notification onboarding sequence based on feature usage triggers.
Clinic losing revenue from appointment no-shows with no automated reminder system.
Multi-channel reminder sequence: email + WhatsApp + SMS at 48h, 24h, and 2h before appointment.
Abandoned cart emails sent manually once a day — effectively useless for recovery.
Real-time abandoned cart email + WhatsApp sequence triggered 30 mins, 3 hours, and 24 hours after abandonment.
Our Process
Journey Map
We map every customer and team touchpoint that deserves an automated message.
Template
Email templates and message copy written, designed, and approved before any automation is built.
Automate
Triggers, sequences, and channel fallback logic configured and tested with real user scenarios.
Optimise
A/B testing on subject lines and send times, with monthly deliverability and conversion reviews.
Technologies We Use
Ready to Get Started?
Let's build your email & notification automation solution together.